We want you to love everything about getting Away—which is why we offer free returns and exchanges on unused items for the first 100 days. We can only accept returns on unused items, so please gently test them out at home before traveling with them. Learn more about our return policy.
Our suitcases are guaranteed by a limited lifetime warranty that covers any damage to the shell, wheels, handles, zippers, and many other functional elements of our luggage. Learn more about our warranty.
Keep in mind that while personalized items cannot be returned or exchanged, they are still covered by our warranties. For shipping info, see our FAQ.
